You bought and implemented a whiz-bang technology, but after the rep installs it, how do you keep it running? How does it morph to support you as your needs grow? The true report card on success comes once the rep leaves, and you’re on your own.

Viewed holistically, remote monitoring not only serves as an insurance policy for business operations but also creates real business value. Unfortunately, the incremental spend often causes businesses to overlook the tangible returns on investment. Or, doing it yourself seems like the cheaper option. Here are the seven most frequently overlooked areas of business value versus doing it yourself or not at all.

I’ve had more than one conversation with a client that started like this…“Oh, by the way, we’ll be moving our office in two to three months.” This should be music to my ears since we’re in the business of supporting our client’s technology needs. However, office relocation can easily become a painful experience. We often encounter issues with the availability and variety of data communication providers at the client’s new location. In spite of the perceived availability of high-speed data communications, it isn’t always that easy.

When times are tough…the tough focus on streamlining operations through effective use of technology. For distribution & logistics companies, this means reducing lead times and inventory levels and improving the order-to-cash process. With time as a factor, efficiency of operations plays an important role in maximizing revenue and cash flow.

One Houston-based intermodal transportation services company decided to refine its dispatching process to reduce inefficiencies and minimize the load on busy dispatchers. Initially, the company reduced dependency on two-way radios by replacing them with BlackBerry smartphones equipped with GPS technology and the Comet Tracker application by Actsoft.