When we’re invited to consult, business management does not want to discuss technology, but instead about management, processes, and user needs. Is it unreasonable for company management to want a conversation with technology management and staff that gives them the confidence that their business needs and direction are understood, accepted, and being addressed? I don’t think so.

I’ve heard several business owners, clients, and end users ask about the benefits and risks of having a company of IT geeks come in and manage their computers, network, software, and anything else that runs on electricity.

Stephen Sweeney, Chief Operating Officer at RSA Corp, points out the current business trend of switching to managed IT support and explains why this option is becoming increasingly popular.

Stephen Sweeney, Chief Operating Officer at RSA Corp, defines managed IT support and explains what a business should expect from an IT service provider.

Episode #21 – Stephen Sweeney, COO at RSA Corp, lists and explains the three points that a business should focus on because they, if done well and consistently over time, will make your business grow.

Episode #19 – Stephen Sweeney, COO at RSA Corp, discusses the five areas that RSA Corp focuses on when using technology as a tool to build a better business.

Episode #13 – Stephen Sweeney, COO at RSA Corp, breaks down the risk analysis process into five key areas of business risk and explains how to reduce these risks. Find out what the five areas are and how to avoid these unnecessary business risks.

There is no fool-proof way to find new clients. Any business development resource or salesperson will tell you that. There are, however, some approaches that work better than others. We at RSA Corp believe that referrals, which come in different forms, are the best way to find new customers for most B2B [...]

Episode #2 – Stephen Sweeney, COO at RSA Corp, discusses how small businesses can get more value out of their technology investments and how managed services can help small and mid-market companies reduce technology costs and restore peace of mind in the business.

Business continuity is the investment made by a business to be proactive in avoiding the risks associated with a disaster. Typically, this investment is an operating expense that serves as an insurance policy on an ongoing basis.