Jeremy Ross

Over the the last 10 years, I've had the distinct pleasure of fulfilling the role of professional problem-solver within the IT industry. My entire career has been devoted to assisting businesses, both large and small, with the challenging demands of today's business environment. There's always a solution to every problem. The key to success is developing the right solution and properly implementing the necessary changes. As a consultant, I enjoyed spending time “in the trenches" and working as an extension to the organizations I contracted with. I assisted with the solution-side of solving business problems. As a Business Development Manager, I enjoy the same rewards of helping a business overcome obstacles and creating a more productive environment. Information technology is a passion of mine, and I feel blessed to have excelled as a professional within this industry. On the lighter side of things, I am a husband of one and the father of two. My family life is the source of my desire as well as my commitment to be all that I can be in everything that I do. I enjoy the challenges that come with being a parent, and I have found no greater reward in life than to watch children succeed. Outside of my family life, I enjoy participating in sporting events, writing, volunteering my time and long walks on the beach...just kidding.

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Episode #7 – Jeremy Ross, Services Manager at RSA Corp, compares business continuity to disaster recovery and emphasizes the importance of paying close attention to both. He also explains why companies should prepare now for the upcoming hurricane season.

Episode #3 – Jeremy Ross, Practice Manager for Managed Services at RSA Corp, discusses keeping clients happy and how to sustain a successful client-vendor relationship.  He also passes on valuable information about how to turn a negative client situation into a positive one.

Business continuity is the investment made by a business to be proactive in avoiding the risks associated with a disaster. Typically, this investment is an operating expense that serves as an insurance policy on an ongoing basis.

A reactive approach to IT support can be costly and time-consuming. This is especially true for SMBs, which don’t usually have the resources to employ a full-time IT resource or spend a lot of money outsourcing IT. When there is a problem, the costs associated with solving IT issues can spiral out of control. So…what are the actual costs of managing and maintaining your IT?

Have you ever heard the song, “If you’re gonna play in Texas, you gotta have a fiddle in the band?” For some reason, this theme plays in my head but the lyrics are, “If you’re gonna do an upgrade, you’re gonna wanna do it now.” I know the song could use some work, but the content couldn’t be more true. If you are thinking about or need to do a network refresh, this is the time to do it.

Most businesses rely on 5-10 core technology vendors to keep business running smoothly. Any miscues in communication or coordination between vendors can result in downtime, wasted efforts and loss of productivity. This is a common occurrence among SMBs because the person managing vendors is usually juggling day-to-day operations and lacks the necessary time to proactively respond to changes and updates.

Without access to your business’s mission critical data, productivity as a whole could come to a screeching halt. For years, businesses have relied on tape backups to secure their primary data repository. While the technology associated with these types of solutions continues to become more refined, one aspect of this process still leaves a business vulnerable – human error. more…

It’s that time of year again…hurricane season is upon us. With the effects of Hurricane Ike still fresh in Houston’s memory, what are the lessons learned when it comes to securing the integrity of your business? more…

Are you working on a Zombie computer? If you are, you might not know it. Today, so many variants of malicious software (malware) are present on the Web, one can hardly keep up.
Trojans, viruses, spyware, hijackers, rootkits, backdoors, worms, crimeware…..have you had enough yet? I wouldn’t be surprised if a new variant [...]

Database management continues to be a challenge for most organizations. The drivers associated with this challenge can be contributed to many factors. Whatever the motivational factors, having the ability to read and react at a moment’s notice is driving the pace of business. As such, businesses are faced with an important question: Do I have end-to-end visibility into critical business functions?more…