Jason Kuhn

When I was just starting out in my career, I worked for the premier mainframe computer company and I thought I had it made. I was wrapping up a session installing a crude space invaders type of game, used to demonstrate some capabilities of a largish mainframe, when the thought struck me that a game wasn’t why a company would spend well over a million dollars for a computer. That single thought changed my outlook and approach to technology. From that point on, it wasn’t about the technology at all. It became about what a company could do when supported by the right tools. I became focused on how much better I could help my customers’ world become; how much more smoothly their processes could flow. Between then and now, as my career advanced from Systems Engineer to CIO with stops at almost every technical and managerial position in between, I’ve learned a lot. The tools have matured, but the challenge is still very much the same. Looking back, I realize that I’ve pretty much become a challenge junkie and it still motivates me every day.

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The existence of an underperforming ERP system is often recognized by certain elements within operations. The existing ERP system adequately supports the processes for which it was initially implemented. However, expanded processes are addressed through often manual means.

If you were unfortunate enough to experience Hurricane Ike, how did your email server fare? Not everyone can afford to keep their servers in a nice, safe data center or colocation facility. Does that mean your business is subject to your building’s physical power or Internet connection? The answer to that question is absolutely not. There are two ways small businesses can increase email uptime without breaking the bank.

Business continuity and disaster recovery planning are all about a company’s ability to survive and continue operations in the face of physical and environmental events, such as natural disasters (fires, hurricanes, earthquakes, etc), network outages, disgruntled employees and computer viruses. Critical business technologies – telephone, email, Internet, corporate applications, databases – must be included in the planning process to ensure corporate survival and continued operation.

Hurricane season is officially here. Businesses are now planning and refining their disaster recovery and business continuity plans to prepare for potential disruptions. Companies need to make sure and investigate a few specific areas – offsite backup, colocation, email continuity and data recovery. A VoIP telephone network is another smart continuity tool. more…

Smart companies along the U.S. southern coasts are testing their business continuity and disaster recovery plans in preparation for the upcoming storm season. For those who have outgrown their plans or struggle with outdated procedures, refining the plan is a top priority. more…

Remediating a failed ERP implementation may be the answer to salvaging a broken, stalled or underperforming enterprise system. Each type of implementation failure and subsequent remediation project is approached with a different strategy. The goal is to economically get business operations and technology back in sync, quickly and effectively. more…

Remediating a failed ERP implementation may be the answer to salvaging a broken, stalled or underperforming enterprise system. Each type of implementation failure and subsequent remediation project is approached with a different strategy. The goal is to economically get business operations and technology back in sync, quickly and effectively.

Broken implementations are ERP systems in production but, for whatever [...]

Companies with complex business processes have come to rely on technology to automate, digitize and streamline operations. In many instances, an enterprise resource planning (ERP) system – SAP, Oracle, JD Edwards, Microsoft Dynamics – has been implemented to provide this support. ERP systems were designed to automate and integrate disparate business processes. When companies feel pain within internal processes or suffer operational interruptions, it’s often a direct result of a disconnect between the needs of operational processes and the technology systems that support them. more…

When times are tough…the tough focus on streamlining operations through effective use of technology. For distribution & logistics companies, this means reducing lead times and inventory levels and improving the order-to-cash process. With time as a factor, efficiency of operations plays an important role in maximizing revenue and cash flow.

One Houston-based intermodal transportation services company decided to refine its dispatching process to reduce inefficiencies and minimize the load on busy dispatchers. Initially, the company reduced dependency on two-way radios by replacing them with BlackBerry smartphones equipped with GPS technology and the Comet Tracker application by Actsoft.

In the new world of the digital oilfield, data must be timely, accurate and accessible. Field systems such as field data capture must integrate with back office applications seamlessly and transparently. If not, several issues can arise, affecting data validation, data quality and business versus operation demands. To fully realize the value of existing reservoirs and operational infrastructure, better operational data is required. more…