The decision whether or not (or when) to upgrade is complex and dependent on many factors. Upgrading operating systems can create a competitive advantage, increase productivity and reduce administrative overhead. Alternatively, upgrading can cause compatibility issues with core applications, reduce productivity and significantly impact budgets and the bottom line. Due to mixed reviews of Vista, [...]
The Apple iPhone 3.0 event announced the roadmap for the 3.0 firmware for the iPhone, iPod touch and whatever comes next (maybe a netbook or tablet?) With more than 100 new features, this release is definitely the biggest yet. That’s right; it’s bigger than the 2.0 release, which announced Exchange ActiveSync. more…
Another entry from the why didn’t we think of that before? department is Microsoft’s quiet addition of the “Fix it” button to a handful of Knowledge Base (KB) articles. According to Microsoft, this is the first step in improving Windows Error Reporting, which is the annoying box that pops up either after an application crashes or Windows itself implodes. more…
If you haven’t seen the pictures yet, you’re missing out. Unless you work for the Department of Transportation, they’re really quite humorous. Hackers have taken it upon themselves to warn motorists of zombie attacks. Read how this compares to network security…
Just when you thought Palm was out of the smartphone battle, it comes back firing with a touchscreen salvo, which appears to have its crosshairs directly on Apple’s iPhone. It’s the Palm Pre…The talk of CES 2009, the Pre is poised to bring Palm back towards the front of the pack. It sports a new operating system, dubbed WebOS. more…
Microsoft’s reign may be coming to an end. The next war for platform dominance is upon us…it’s your Web browser. It may seem far-fetched, but if you’ve ever used Gmail or Google Docs, you’ve already sampled the idea of running applications directly in your browser and may not have even realized it.more…
If you spend any time on your cell phone and are in the market for a new Bluetooth headset, go buy the Aliph Jawbone 2 right now. I had been burned by Motorola and Plantronics on my last two purchases. Weak signal, bad battery, etc. I did some homework on this one though. I knew a couple of people who bought the original and loved it, but were just unhappy with the size (The original was twice as big). more…

Operations Manager – IT Services
• 22 years industry experience
• Manages Technical Assistance Center
• Researches and develops new technologies
• Supervises quality assurance
• Maintains processes and procedures
