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	<title>Comments on: Serenity Now! Restore Peace of Mind in IT</title>
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	<description>Business, Technology and Staffing insights from RSA Corp.</description>
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		<title>By: Lori Denny</title>
		<link>http://partnerit.com/2009/11/serenity-now-restore-peace-of-mind-in-it/comment-page-1/#comment-4027</link>
		<dc:creator>Lori Denny</dc:creator>
		<pubDate>Wed, 04 Nov 2009 19:28:06 +0000</pubDate>
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		<description>Holly, thank you for your terrific article. Our company provides both break/fix and managed services for customers, and it truly makes sense to have monitoring and maintenance for computer systems because down time is frustrating and expensive. We have found that offering monitoring and maintenance based on a customer&#039;s size and needs can be  affordable and a benefit to their technology ROI. The monthly fixed cost helps with budgeting, and the ongoing support offered provides true technology peace of mind!</description>
		<content:encoded><![CDATA[<p>Holly, thank you for your terrific article. Our company provides both break/fix and managed services for customers, and it truly makes sense to have monitoring and maintenance for computer systems because down time is frustrating and expensive. We have found that offering monitoring and maintenance based on a customer&#8217;s size and needs can be  affordable and a benefit to their technology ROI. The monthly fixed cost helps with budgeting, and the ongoing support offered provides true technology peace of mind!</p>
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